Refund and return policy​

Our refund and returns policy lasts for 14 days. If 14 days have passed since your purchase, we cannot offer a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are some situations where only partial refunds are given. If you are approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 3-5 business days.

Late or missing refunds

If you still haven’t received a refund, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you’ve done all this and still haven’t received your refund, please contact us by phone or whatsapp 07445022248.

Product exchange.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us by phone or whatsapp 07445022248.

Shipping returns

To return your product, you must contact us by phone or whatsapp 07445022248.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for the exchanged product to reach you may vary.

If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need help?

Contact us by phone or whatsapp 07445022248. For questions regarding refunds and returns.